Frequently Asked Questions


Q: Do you allow pets in your guest rooms?

A: Unfortunately Casablanca is not a pet friendly hotel except for service animals for people with disabilities. Please contact our sister property, Virgin River, for your pet needs.

Q: What time can I check-in?

A: 4pm

Q: What time is check-out?

A: 11am

Q: Do you have RV parking available?

A: Yes, we have full hook-up RV parking, fee applies. Contact reservations to reserve your spot.

Q: How do I book my golf tee time?

A: You can book tee times at the CasaBlanca Golf Course by calling 702-346-6764.

Q: Does CasaBlanca Resort offer a Jacuzzi?

A: Yes, our pool area provides a Jacuzzi open 24 hours a day (weather permitting).

Q: Does your hotel offer room service?

A: Yes. Room service is available by calling ext. 2245

Q: Does your hotel offer a laundry facility or dry cleaning service?

A: No.

Q: Can I apply for Casino Credit prior to my hotel arrival?

A: Yes. To apply for your casino credit call 702-346-7529 ext. 6759

Q: Do you offer meeting spaces or catering?

A: Yes, you can contact Convention Services at 702-346-6800 ext. 6889

Q: Do the hotel rooms have an alarm clock?

A: Yes. Additional wake-up service is available through the hotel operator.

Q: Do the hotel rooms provide hairdryers?

A: Yes.

Q: What is the legal gambling age in your casino?

A: Nevada Law states you must be 21 years of age or older. Identification is required at all times on casino floor.

Q: How old do you have to be to check in to the hotel?

A: CasaBlanca Resort is a gaming establishment so you must be at least 21 years of age to check in to a hotel room.

Q: What is your cancellation policy?

A: To receive a full refund we require you to cancel with-in 24 hours of your scheduled arrival date.

Q: Do you provide Irons and Iron Boards?

A: Yes.

Q: Do you hotel rooms provide cable TV?

A: Yes, all rooms provide a basic line up of cable channels.

Q: Do you have coffee pots, refrigerators or microwaves in your room?

A: No, but we do have an onsite Starbucks.

Q: Do you offer any discounts?

A: No, but please sign up for our Epromotions and check our Special Offers.