Frequently Asked Questions
Q: Do you allow pets in your guest rooms?
A: Unfortunately Casablanca is not a pet friendly hotel except for service animals for people with disabilities. Please contact our sister property, Virgin River, for your pet needs.
Q: What time can I check-in?
Q: Do you have RV parking available?
A: Yes, we have full hook-up RV parking, fee applies. Contact reservations to reserve your spot.
Q: How do I book my golf tee time?
A: You can book tee times at the CasaBlanca Golf Course by calling 702-346-6764.
Q: Does CasaBlanca Resort offer a Jacuzzi?
A: Yes, our pool area provides a Jacuzzi open 24 hours a day (weather permitting).
Q: Does your hotel offer room service?
A: Yes. Room service is available by calling ext. 2245
Q: Does your hotel offer a laundry facility or dry cleaning service?
Q: Can I apply for Casino Credit prior to my hotel arrival?
A: Yes. To apply for your casino credit call 702-346-7529 ext. 6759
Q: Do you offer meeting spaces or catering?
A: Yes, you can contact Convention Services at 702-346-6800 ext. 6889
Q: Do the hotel rooms have an alarm clock?
A: Yes. Additional wake-up service is available through the hotel operator.
Q: Do the hotel rooms provide hairdryers?
Q: What is the legal gambling age in your casino?
A: Nevada Law states you must be 21 years of age or older. Identification is required at all times on casino floor.
Q: How old do you have to be to check in to the hotel?
A: CasaBlanca Resort is a gaming establishment so you must be at least 21 years of age to check in to a hotel room.
Q: What is your cancellation policy?
A: To receive a full refund we require you to cancel with-in 24 hours of your scheduled arrival date.
Q: Do you provide Irons and Iron Boards?
Q: Do you hotel rooms provide cable TV?
A: Yes, all rooms provide a basic line up of cable channels.
Q: Do you have coffee pots, refrigerators or microwaves in your room?
A: No, but we do have an onsite Starbucks.
Q: Do you offer any discounts?
A: No, but please sign up for our Epromotions and check our Special Offers.